Open Face

Open Face is a reputable full-service catering provider located in Rochester, NY, specializing in gluten-free catering options for various events. With over a decade of experience, they offer customized menus that prioritize cross-contact prevention and food safety. Their team is committed to accommodating dietary needs with extensive allergen awareness training and dedicated gluten-free preparation areas. Whether you're planning a corporate event, wedding, or private party, they work closely with clients to deliver memorable dining experiences. Interested clients can contact them during their operating hours to discuss details and book services, ensuring sufficient lead time for special requests. As a locally owned and operated business with many years of serving the Rochester community, they are trusted to handle your event with care and professionalism.

Frequently Asked Questions

What is this caterer and what gluten-free options do they offer?

Open Face is a full-service catering company based in Rochester, NY, offering a variety of gluten-free options to suit your needs. They prepare tailored menus ensuring all offerings are gluten-free and safe for those with gluten sensitivities.

Do I need to book in advance, or can I arrange service on short notice?

Booking in advance is recommended to ensure proper planning, but they may accommodate shorter notice if available.

What are their operating hours and which days can I reach them to schedule service?

Their operating hours are Monday through Saturday from 8am to 6pm, and you can reach them to schedule service during these times.

Is there a minimum order or fee required to book this caterer?

There is a minimum order requirement of $500 to book their catering services.

What areas do they serve and how do they deliver or arrive at an event?

They serve the Rochester area with delivery and setup services to bring your event to life seamlessly.

How does this caterer prevent gluten cross-contact when preparing and handling food?

They prevent gluten cross-contact by preparing gluten-free foods in dedicated areas, implementing strict cleaning protocols, and training staff on allergen safety procedures.

What should I confirm before booking — lead time, dietary disclosures, or safety certifications?

Before booking, confirm the lead time needed (typically 7 days), disclose dietary restrictions, and verify safety certifications to ensure a smooth experience.

Who owns or operates this listing?

Open Face is owned and operated by its founder, dedicated to gluten-free excellence.

How current is the information on this page?

The information is updated regularly, with latest updates in the past 3 months.

How do I contact this listing directly?

Contact can be made via their website contact form or phone number listed on the site.

Does this full-service caterer provide dedicated gluten-free onsite staff?

Yes, they provide dedicated gluten-free onsite staff for their events.

Can they provide gluten-free plated service alongside conventional menus?

They offer gluten-free plated service alongside conventional menus with proper precautions.

Are the serving dishes and utensils used for buffet events strictly gluten-free?

Serving dishes and utensils are strictly gluten-free and dedicated for buffet events.

Do they offer wedding tastings for their gluten-free items?

They do offer wedding tastings to showcase their gluten-free menu options.

Is there a dedicated chef overseeing cross-contact prevention at the event venue?

A dedicated chef oversees cross-contact prevention at events to ensure safety.

What types of large scale corporate events can this company cater safely?

They cater large corporate events such as conferences, galas, and retreats safely.

Do they provide certified gluten-free bar services or specialty drinks?

They provide gluten-free bar services and can create specialty gluten-free drinks.

Can they accommodate outdoor or open-air kitchen setups without contamination risks?

Yes, they can accommodate outdoor or open-air kitchens without contamination risk.

What is their policy on supplying gluten-free tables, linens, and dinnerware?

They use gluten-free tables, linens, and dinnerware at all events to prevent cross-contact.

How do they handle sudden menu adjustments if a guest discloses a severe celiac diagnosis late?

They have protocols for rapid menu adjustments if a guest discloses a celiac diagnosis late.

Reviews

• 5★ Had the havarti sandwich on sourdough. Honestly one of the best I've ever had. Crunchy, cheesy. Excellent. Good with chicken but you honestly don't need it. Loved the bread crumb topping. — Alex Gilroy
• 5★ This place was a huge surprise. We were expecting overpriced, underwhelming "museum food" and instead got a truly excellent meal with really friendly service. We were glad we didn't eat before going on the George Eastman House tour. Corn mash, pot pie soup, bread pudding! I was expecting old, dried — Tim McMillen
• 5★ Most wonderful museum Cafe in Rochester! The food is delicious and priced much more reasonably than some museum cafes. Friendly and helpful staff are always kind and accommodating to my diet restrictions. Several vegetarian and vegan options. Perfect atmosphere. — Alethia Melody